Job Opportunities - Office Staff

Treatment Coordinator - Mandan, ND

Ideal Image Dentistry is seeking a dynamic individual to join the team as a Treatment Coordinator to enhance our commitment to providing high quality patient care. Our Treatment Coordinator is the first and last point of contact for our patients, and we want it to always to be a positive experience.

We are modern tech savvy dental practice with a wonderful patient population, an enthusiastic team, and appreciative doctor. We believe every team member is integral to our dental practice success. Our strong team atmosphere is built of foundation on growing our careers through education and desire to help each other be better.

Our Ideal team member is:

• Patient and friendly
• Outstanding communication skills with a patients and team
• Possess a great attention to detail
• Drive to reach your career goals
• Reliable– we want someone who wants to be here
• Multi-tasking abilities
• Organizational skills
• Comfortable and confident discussing financial with patients
• Bonus qualities include knowledge of Dentrix

Treatment Coordinator responsibilities include (but not limited to):

• Checking patients in and out of clinic
• Scheduling patients
• Navigating dental insurance portals
• Completing and submitting dental insurance claims & prior authorizations
• Creating and explaining financial estimates and arrangements
• Verifying insurance and x-ray eligibility
• Interpretation of explanation of benefits
• Answering telephones and responding to emails/texts
• Tracking and working open claims and patient past due balances
• Working with dental software and patient communication system

Prior experience in the dental field is ideal, but will train you if you are the right candidate.

This is a full-time position with benefits on a Monday – Thursday work week.

Some benefits of being on the team include:

• Health insurance
• Dental benefit
• Paid holidays
• Paid time off
• Bonus pay opportunities
• Retirement with employer match
• CE allowance

Hourly compensation depends on experience.

If you are interested and fit this description, we want to hear from you! Please send a cover letter and resume highlighting why you are Ideal Image Dentistry’s next Treatment Coordinator to drb@idealimagedentistry.com.

Patient Care Coordinator - Bismarck, ND

Duties:
- Greet and check-in patients upon arrival.
- Schedule and confirm patient appointments.
- Collect and update patient information, including medical history and insurance details.
- Answer phone calls, respond to inquiries, and provide information about services offered.
- Assist with medical administrative support tasks, such as filing, data entry, and maintaining patient records.
- Coordinate referrals to specialists and follow up on patient care.

Qualifications:

- Strong knowledge of dental terminology and procedures preferred.
- Previous experience in a medical or dental office setting is preferred.
- Excellent organizational and multitasking skills.
- Proficient in using office software applications (e.g., Microsoft Office Suite).
- Exceptional communication and interpersonal skills.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off